Survey Questions

Not Applicable
Very Dissatisfied
Somewhat Dissatisfied
Somewhat Satisfied
Mostly Satisfied
Very Satisfied
How did you feel about the time it took to be greeted and acknowledged with your eyewear purchase?
Not Applicable
Very Dissatisfied
Somewhat Dissatisfied
Somewhat Satisfied
Mostly Satisfied
Very Satisfied
How satisfied were you that the sales associate was able to help you select the best product for your needs?
Not Applicable
Very Dissatisfied
Somewhat Dissatisfied
Somewhat Satisfied
Mostly Satisfied
Very Satisfied
How satisfied are you that your eyewear looks good and fits comfortably?
Not Applicable
Very Dissatisfied
Somewhat Dissatisfied
Somewhat Satisfied
Mostly Satisfied
Very Satisfied
How satisfied were you with our ability to accurately make your eyewear to your prescription?
Not Applicable
Very Dissatisfied
Somewhat Dissatisfied
Somewhat Satisfied
Mostly Satisfied
Very Satisfied
How satisfied were you with our ability to have your eyeglasses or contact lenses ready when promised?
Not Applicable
Very Dissatisfied
Somewhat Dissatisfied
Somewhat Satisfied
Mostly Satisfied
Very Satisfied
If you received your eye exam with us, how satisfied were you with the overall quality of the exam?
Not Applicable
Very Dissatisfied
Somewhat Dissatisfied
Somewhat Satisfied
Mostly Satisfied
Very Satisfied
Based on the price you paid and the quality and service you received, how do you feel about the overall value of your eyeglasses or contact lens purchase?
Not Applicable
Very Dissatisfied
Somewhat Dissatisfied
Somewhat Satisfied
Mostly Satisfied
Very Satisfied
How satisfied are you that the next time you purchase glasses or contact lenses, you will return?
Not Applicable
Very Dissatisfied
Somewhat Dissatisfied
Somewhat Satisfied
Mostly Satisfied
Very Satisfied
How satisfied are you with the promotional offer or insurance benefit you used on your purchase?
Not Applicable
Very Dissatisfied
Somewhat Dissatisfied
Somewhat Satisfied
Mostly Satisfied
Very Satisfied
Store Associate / Sign
TV
Newspaper
Postcard
Email
Online
Insurance Provider
How did you hear about the promotions?
Store Associate / Sign
TV
Newspaper
Postcard
Email
Online
Insurance Provider
Convenient Location
Been there before
Promotional Offer
Recommended to you
Takes my insurance
Value / Price
Availability of eye exams
Why did you shop at Visionworks?
Convenient Location
Been there before
Promotional Offer
Recommended to you
Takes my insurance
Value / Price
Availability of eye exams

Comments

Email

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